Frequently Asked Questions

What does Neshama mean?

Neshama means “soul” in hebrew.
Some fun facts about the the word Neshama.
1. According to Kabbalah, ancient Jewish mysticism, there are 3 levels of the Soul.
2. Neshama is considered the highest level of consciousness.
3. The level of Neshama contemplates the manifestation of Divine energy.

Also the word Neshama is a cognate of the word Nesheema which literally means “breath” in Hebrew. This is very significant and synchronistic in meaning since The Neshama Project is a yoga-inspired lifestyle brand.

What is the meaning of a hamsa?

The hamsa is an ancient amulet, shaped as a hand, and has been used across many religions, tribes and generations as a symbol representing, p e a c e, love, protection and unity.

The hamsa has become a popular motif in Jewish and Middle Eastern cultures and has been adopted throughout popular culture over the past few years.

From T shirts, to jewelry, to home decor, to tattoos, and body art; the hamsa has become a widely known symbol to “protect against the evil eye.”

We are proud to offer hamsa shaped opal jewelry as our unique and defining product.

What is the significance of opal?

The name opal is thought to be derived from the Sanskrit upala, meaning“precious stone,” and later the Greek derivative “Opallios,” meaning “to see a change of color.”
Not only does this stone shine so bright, but Opal is also the birthstone for the month of October. It is also the stone given to celebrate the 14th year of marriage.

Do you use real opals?

Yes, all opals are ethically sourced from Israel.

What color gemstones do you offer?

We source blue opal gemstones, turquoise opal gemstones, white opal gemstones, pink opal gemstones and green opal gemstones. All of our gems are sourced ethically from Israel.

How do you “give back”?

Proceeds from each sale go to support Innovation Africa and the various projects that we are working on together.

By aligning with the right values, supporting organizations, and providing positive, relevant, and authentic inspiration, we allow for someone’s purchase to stand for something greater, and this right here has the power to shift a regular shopping experience into what she likes to call, shopping with meaning.

This is what you support when purchase a little luxury from The Neshama Project.

Where is the jewelry made?

Gemstones are from Israel and everything is made in California.

Where do you ship to?

We currently ship all over the world. Please allow extra time for international orders.

How long does it take to ship? When will my order arrive?

All orders of in-stock pieces ship within less than 48 hours of being placed. If you need a faster shipping method, please let us know upon placing your order and we will invoice you the difference. All of our packages ship with USPS Priority 2-3 Day Mail with Tracking, and Priority International for international orders.

​Backorders will take longer dependent upon when that inventory is filled. Please give an additional 3-4 weeks on backordered items.​ During peak times (the holidays, new product releases) with a higher volume of orders, please allow extra time for your orders to arrive.

​The last ​day to order items for holiday delivery with our standard priority mail shipping is December 15. The last day to order for the holidays with expedited shipping methods (UPS or FedEx next day options) is December 18.

​Orders will not be processed or shipped on federally observed holidays due to postal closures and closures in our shipping department. Please plan accordingly for your soulful gift giving! Ordered placed the day before or on federally observed holidays or postal closures will not ship until the following business day.

Do you ever make custom jewelry?

Yes! We are a boutique jewelry company that creates custom designed jewelry items for your special occasions. We create custom opal necklaces, bracelets and earrings. We love to collaborate with you to create a special piece of jewelry personally speaks to you. Please email [email protected] with your idea.

Do you offer wholesale pricing?

Yes! We offer wholesale pricing on unique gemstone jewelry. Our fine jewelry caters well to the yoga environment and customer. We would love to find a new home in your yoga studio or boutique and spread more soul in your corner of the world. Please email [email protected]m for more information.

I’m interested in purchasing necklaces for my bridesmaids. Do you offer special pricing?

Yes! We create custom bridesmaids jewelry and offer custom packages for your events. We would be honored to be a part of your meaningful gift giving. Options include custom opal necklaces, custom opal bracelets, custom opal earrings and custom opal rings. Please email [email protected] for options.

My necklace broke. What can I do?

Due to the delicate nature of our chains, they can wear over time with excessive use. We do have repair payment options for broken chains for up to 2 years from purchase for a fee. Please email [email protected] for more information and instructions. Please note that effective April 1, 2017, we can no longer offer repair services for international orders.

Do you accept returns or refunds?

At this time, we do not accept returns or issue refunds.  You can learn more here about our firm return policy and more information about trouble-shooting any issues with your order here.

Sales & Promos Policies

Promo codes are non-combinable. All sales are final. Any promotions for free shipping apply to orders placed in the domestic US only.